Our contact information
Business email address: toyhelp058@yahoo.com
By standard mail: P.O. box 20311
Clarksville Tn 37042
By Phone: 931-624-7318
Shipping Information:
All orders will be shipped within 24 hours of payment confirmation. We ship all orders in brown packages to assure privacy.
Refund, Returns and Cancellation Policies:
All novelties have been tested at the warehouse before shipping. Therefore any item purchased from SensualToy.net is 100% operational.There are no returns and only refunds for fraudulent charges.We will be happy to assist you just contact customer service. We ship through UPS only and in the continental United States Only.We offer standard ground (5-7 business days) and express shipping (3-5 days) through UPS. Most orders shipped in the east coast will receive their merchandise within 3-4 days if choosing ground. West coast purchasers can expect their merchandise to arrive the usual time alloted.
Billing Information:
We use PayPal to process credit card transactions. You do not have to have a PayPal account to use their service. Although you can make secure purchases without exposing your credit card number or bank information with Paypal. Either way purchases to your credit card or PayPal account DO NOT SHOW UP AS SENSUALTOY.NET !!
1) Can I shop 24/7 at SensualToy.net ?
Answer: Yes you can shop 24/7 at SensualToy.net
2) When does my order ship out?
Answer: Soon as your payment has been confirmed(usually within 24 hours)
3) Is my credit card information safe?
Answer: Yes it is as we only collect information to process credit cards.We do not sell customers information to third parties.
4) What type of cards do You accept?
Answer: We accept paypal and all major credit cards.
5) Do you sell premium novelties?
Answer: Yes we only sell the most popular novelties on the market.
6) Have the novelties been tested before shipping to insure proper operation?
Answer: Yes the novleties were tested at the manufacturer and at our warehouse.